Resources
Propane safety
Propane is safe when it is handled properly. This is what to do if something is wrong, and what to check before it is.
Why this page exists
Most propane customers never have an incident. The ones who handle a problem well are the ones who already knew what to do, which takes about three minutes to read. Mission Gas has been safety centered since the 1950s, and every member of our staff is focused on it.
What to do
If you smell gas
Propane smells like rotten eggs on purpose. If you smell it: get everyone out immediately. Do not touch light switches, appliances, phones or anything else that could make a spark. If you can reach the tank safely, turn the gas off at the shut-off valve. From somewhere else, call 911. Then call us on 210-633-0721. Do not go back inside for any reason until a qualified technician has checked the system and cleared it.
If you run out of propane
Running out is not just an inconvenience, it is a safety issue: a leak check is required by law before the system is put back in service. Close the tank valve, call us, and do not attempt to relight any pilot yourself. A qualified technician has to leak check the system and relight it before it is safe to use.
Carbon monoxide
Never run a generator, grill, camp stove or any other outdoor appliance indoors, in a garage, or in any enclosed space. Carbon monoxide has no smell. Working CO detectors on every level of the home are the only reliable warning, and they should be tested regularly.
Looking after your tank
Keep the area around your tank clear of brush, stored items and anything that could damage it. Do not paint the tank a dark color: dark paint raises the pressure inside. Keep vehicles away from the tank and the regulator. If the tank is ever hit, or the regulator is damaged or submerged, call us before using any gas.
Before a South Texas storm
Ahead of severe weather, make sure your tank is full enough to get you through several days, and that you know where your shut-off valve is and how to close it. After flooding, do not use any appliance or system that has been underwater until a qualified technician has inspected it.
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